Delegate Profile

Catherine Conway

Job TitleFounder & Director

Company NameUnpackaged Innovation Ltd.


Catherine’s career has spanned both the private and Third Sectors, but always focussing on the interplay of how business interacts with, and supports, the society in which it operates.

Catherine has worked within the field of Corporate Social Responsibility for nearly 20 years, first promoting sustainable tourism before moving closer to home running corporate community involvement programmes. Alongside running Unpackaged, Catherine has worked with the Sustainable Restaurant Association supporting restaurant chains such as Pizza Hut, TGI Fridays, Pizza Express, Carluccio’s and Wahaca to create change internally and implement improved sustainability measures on all aspects of their operations.

Before the concepts of zero waste and the circular economy had developed, Catherine could see that there was a problem with the amount of plastic packaging being used in our modern lives. A true innovator, Catherine set-up Unpackaged in 2006 as the world’s first modern zero waste shop, which has since developed into a leading consultancy with clients such as Waitrose, Planet Organic, Lush, Farmdrop, River Cottage and a host of smaller independent brands and retailers.

Not only has Unpackaged created a new, desirable, sustainable category in modern retailing but Catherine’s passion for developing systems to enable refilling, and reuse, within various food sectors has enabled many other businesses to create real and lasting change.

With the issues surrounding single-use packaging pollution now firmly in the public spotlight, Catherine is one of the leading voices in field, often quoted in the press from The Guardian to the BBC and Sky News.

Conference Sessions

  • Reuse, Refill, Repeat - What the cosmetics industry can learn from food retail

    Wednesday14:20 - 14:4520 Nov 2019
    Leonardo Royal Hotel London Tower Bridge

    Unpackaged has pioneered a new sustainable category in modern retail, promoting reuse and refill to consumers all over the world. Catherine will share her expe...

    • Language: English